Orders are generally processed in *2-3 business days (excluding weekends and holidays). Timeframe may be longer depending on volume of orders received; especially during shop updates. If an order is time sensitive, please don't hesitate to contact the shop. Paper Treats is a solo operated online shop with no staff—owner handles all aspects of small business from pulling inventory, order fulfillment, customer service, website operation, packaging, shipping and drop-offs to the post office.

Unfortunately, due to the high international shipping rates from the United States; Paper Treats does not ship internationally. All orders require tracking and shipping quotes have averaged anywhere from $18-$38 which is quite an expensive burden for overseas customers.

Not at all! Just be sure to notify Paper Treats as soon as possible with your Order # and your request. As long as the order hasn't shipped out, it's never too late!

There are no returns or refunds as all products sold by Paper Treats LLC are direct imports from Japan with costs that cannot be recovered. Exception will certainly be made if there is damage during shipment, defective product or if the wrong product was inadvertently sent. In this case, kindly provide proof of damage with a photo. Customer feedback of products is always welcome and highly encouraged!

All written content on this website is of Paper Treats LLC (Owner) extensive personal knowledge of Japanese stationery and artists. Written content is never generated by AI (I'm a Syracuse alumn with a journalism degree, afterall!) and all images/photographs on this website are by Paper Treats or directly from independent brands and illustrators with permission. Copying content is prohibited. Nothing is published without written consent; including any photo content submitted by Paper Treats customers and community members.